The No.601-605 First International E buidling Nancheng Dongguan Guangdong China
Frequently Asked Questions by Customers
1. What kind of printing equipment do you have?
Answer: Our factory has imported the most advanced printing equipment. Such as Kodak CTP machines, German Heidelberg bisect four-color printing machines, Japanese Komori bisect four-color printing machines and Japanese Komori bisect five-color printers, etc. Total 11 advanced printing machines.
2. What's the max printing size and minimum size you support?
Answer: Custom book printing, we support the max printing size is 297*420cm and the minimum size is 7.5*5cm.
3. What service can you provide besides printing service?
Answer: Except for the book printing service, we also provide free file checking and free design file fixing,etc.
4. What information should I give to get a quote?
Answer: You need to provide your project information of size, pages, quantity, color, finishing, binding way and shipping address, etc. So that we can give you an instant quote.
5. How do I send you my printing file?
Answer: You can send your printing file through email. If the file is too large, you need to send by wetransfer or dropbox. And your artwork in PDF format is better.
A. The files need curve transfer to PDF files in CMYK not RGB type, RGB color type easily change color. CMYK will not.
B. The files every page need leave 3mm bleeding place, and every pictures DPI need larger than 300.
C. The cover and inside text is better to be separate. One PDF for cover and another for text.
6. How do I place the order?
Answer: A. Contact us to get a quote.
B. We will get you a quotation often in 1-2 hours on working day.
C. If the price is no problem, you need to send your artwork in PDF format.
D. When we receive your artwork. We will free check your artwork and let you know the prepress work. If your artwork has some places need to fix. We will help you fix them and ensure your project can print in high quality. Then send back the artwork to you for confirmation. If everything is no problem, you need to pay 50% deposit to start your order.
E. Make free digital samples to your home by DHL freely for confirmation.
F. After getting your sample approval, then we will start your mass production. Once start printing your project, you can't change anymore. So you need to double check your artwork and sample. If you need to change, there will have the extra fee.
G. When we finish your mass production. We will send the clear pictures or videos to you for confirmation. After you confirming, you need to pay the balance before arranging shipment.
H. Shipping by sea, railway or air depends on your needs.
I. You get the goods and your project is completed.
7. What payment method support?
Answer: For Proofing: we support credit card, bank transfer, Western Union. Less than 200USD, we accept Paypal.
For mass production: we only accept credit card, bank transfer and Western Union.
8. How long you will finish the samples? And How long the mass production?
Answer: Proofing needs 3-5 days. And the mass production depends on your printing types, quantity and finishing complexity. For general book printing, the printing times are between 12-18 days. Such as saddle stitched book printing, we often need 10-12 days. Perfect glue binding book, we often need 12-15 days. Hardcover book printing, we often need 15-18 days.
9. What binding way you provide?
Answer: We provide many kinds of binding ways for you to choose. Such as saddle stitched binding, spiral or wire-o binding, perfect glue binding, sewing hardcover or gluing hardcover, specialized board book binding, etc.
10. What are your main printing project?
Answer: Our main printing project is various of book, card and package printing. Especially good at book printing. Such as children's book printing,art book printing,bible printing,graphic novel printing,cookbook printing,etc.
11. What are the finishing you support?
Answer: We support a variety of finishing. like glossy or matte velvet, laminated, UV, foil stamping, embossed, debossed, etc.
12. What color modes you provide?
Answer: We provide four color printing, Pantone color printing, black and white printing,etc color modes.
13. What kinds of printing materials you provide?
Answer: For the book printing: a. we provide many choices for custom book cover. Such as coated paper, linen paper, plastic, cloth, leather, Kraft paper, etc.
b. And the inner page printing, our common use paper is coated paper, offset paper, matte art paper, special paper, recycle paper,etc.
For the card stock printing, we often use double side paper and special paper.
For the paper bag and paper box printing, we also provide many selections. Such as coated paper, corrugated paper, Kraft paper, cardboard, etc.
The material choice depends on your needs. If you need other printing material, we also can provide.
14. Are you factory or trade company?
Answer: We are China's leading printing factory since 1994. We have over 25 years of international printing experience. Especial in the USA, Canada, Australia, New Zealand, Germany etc. Most of the bookstores from USA and Canada, their books printed by us. We had provided premium printing services for thousands of customers. And won over 98% excellent review rate from them. Since 100% high-quality printing, premium service, on time delivery, less printing cost and no other hidden cost. We have become the first choice for most of the large bookstores and publishers to print their project.
15. What's your lowest MOQ?
Answer: Usually our MOQ is 500 copies. Because we print by large advanced machines. If less than 500pcs, the total cost is almost same as 500pcs. That is why we advise you try 500pcs. We can also accept less than 500pcs if you approve price.
16. How long I can get the quotation?
Answer: We can give you a quotation in 1-2 hours on working days. Even in non-working days, we also can give you the quotation less than 2 hours. Whether quotation or other question, we can do fast and professional reply. So our clients are glad to cooperate with us.
17. What is your shipping way and time?
Answer: The shipping way is depend on your needs. We can ship by air, sea, etc. Shipping by air often needs 3-7 working days. Shipping by sea, often needs 25-40 days. Different country and shipping conditions, the lead time will be different. Choosing us you do not need worry about lead time. Before you pay we will tell your honestly when the package can reach your door, take time to make your full consideration. If you printing here we will do quality and lead time as per our promised strictly. During the transportation, we will update the newest information to you. Select us, we will make sure you can get your package happily and satisfactory.
18. What about your quality and service?
Answer: We own the most advanced printing equipment and premium QC teams to make sure 100% high-quality printing. Whether quotation stage or after-sale stage, our teams will all the time provide the most professional and in time to reply. To make sure you can enjoy cooperating with us. Our good quality or service is not said by us. They are from thousands of excellent reviews by our clients.
19. Is it safe to order from www.chinaprinting4u.com
Answer: With 20years experience in packing and printing, Chinaprinting4u Is legally registered co. in China,and received business licence from Chinese government.The reg. No. is 60386177-000-09-12-3. We have cooperated with big b2b manufacturer site which have done factory audit for us. All these will make sure you are 100% safely to order here. Chinaprinting4u is truth worthy honesty suppliers of your business.
20. Why the amount you received is less than what I paid in Bank?
Answer: Besides transaction fee in the bank you make transfer, also, there may be some third party Bank charge you in the process of telegraphic transfer. That's because, if the bank in which you make payment has not business relation with our bank, then payment may be sent to a third party bank first, and then send to our bank. If this happens, the third party will charge the transaction fee from the payment, so the payment time will be longer and the amount we receive will be less than the amount you pay us. So if select bank transfer pls make sure we can get enough money for your complete order.
21. What is bleed?
Answer: The bleed is to let a color,image or design to the edge of card so Please build your press-ready digital files by adding 0 .1" dimension for business cards, postcards, rackcards, add 0.125" for all other products. pls see following pictures to know more.