Order Procedures (about printing services)
Buyer send inquiry to us with sufficient details like size,paper material,printing color,quantity,surface finish,the more we know about your requests the more preciset quotation you’ll get. (If you can send samples to us then better to make accurate quotes),after get your requests in details, we will send you competitive quotes in 24hours.
Once you confirm price, please send you artwork/design/image via our ftp or via email if file is small. (If buyer send us the DVD or CD via express which will make sure printing and production effects better. Our preferred file format is a print ready PDF file and Adobe Indesign.
PPO supports the following layout programs: AI/EPS/CDR/TIFF/JPG/PSD/INDD
After get your artwork then factory make proof. The proof fee is responsible by buyer at first but will refund when mass production. The proofs have several kinds. Like laser proof, Digital Proof,Press Proof. (We strongly advise our clients to make black and white laser proof before transforming the final artworks to us. If your printing products do not have very demanding requirements on color, you can choose digital proof, which is quicker and 50% cheaper. Press proof is traditional press proof which is most close to the final products but higher price.)Proof time is 3days. Delivery time via express to our clients is about 5-6days. After get our proof please check clearly whether everything have well done by us, if any questions about it, tell our sales via email. Not get your approval we will not start to press.
When we get confirmation of proof and our other terms, you place order with us. Our sales will send you Proforma Invoice(P/I)with our payment account. Our payment way is bank transfer/western union. Online payment way like paypal is also accepted for small amount. Our payment mode is 100% advance payment for less than 2000usd. If over than 2000usd then 40% in advance rest paid before shipment.
Once money reach to our account, we will start to arrange production for you asap. For urgent order we will speed up production to let you get products on schedule time. If you have any changes during press already started, please inform us via phone or email in time, Since the mass production will be finish fast as per your previous confirmation completely.
About shipping service we usually use sea, air or express. For custom clearance we will offer necessary documents for free together with products. Different country has different policy. You’d better check the local custom what documents we need offer. We will do as per your instructions completely. For delivery our logistics department will track for you everyday. If anything happen we will email you or phone you if urgent. So you can rest assure to buy here we will in charge of everything for you.
After buyer get our products on schedule time, please show your suggestions to us which will be useful for further improve our services.